From time to time, customer expectations fail to be matched by the
painting contractor. In such instances, Master Painters can provide independent technical consultants who can undertake the independent input
required to help resolve any dispute between the customer and painting contractor.
The MPA refers consumers to independent technical consultants registered with Fair Trading Queensland, and does not provide assessments over the
phone. The technical consultant operates as a third party, and any report prepared is done so independently of the Association.
In instances where customers or contractors feel that a technical consultant is necessary to provide an independent report, we’d like to emphasise
that open, calm, and honest communication is the most beneficial way of dealing with the proceedings of the dispute.
If you would like to contract the services of a technical consultant, get in contact with MPA Queensland today.